Power of Conversational Messaging in Logistics and
Supply Chain
Automate tasks such as ordering products from suppliers and tracking shipments.
Mtalkz is trusted by clients all over the world
How can Mtalkz benefit the Logistics industry?
Convenience Alerts
Logistic companies can use WhatsApp or SMS alerts for various purposes including order booking, sharing shipment number, sharing delivery date, order tracking number, scheduling return pickups, address confirmation, refund information etc. All this can be facilitated by WhatsApp notifications or SMS.
Supplier Management & Partner Interactions
One of the biggest challenges for logistics professionals is to work with their supply chain partners to ensure that everything is running smoothly. This means building strong relationships with suppliers for packaging, transport and compliance as well as staying in close contact with customers throughout the process. This process optimisation can be achieved through SMS messaging that improves efficiency and cut costs.
Transparency and Quick Resolutions
Logistics firms enable thousands of deliveries every day, that involves hundreds of customers. Each customer may have queries, which can be resolved through automated chatbot. Such bots save time and money and lower support staff involvement to half. Chatbots can detect when a customer needs human support and automatically switch to live agents.
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What Mtalkz Can Offer For Your Supply Chain And Logistics Company
SMS
Mtalkz provides comprehensive solutions for Bulk SMS, Google Verified SMS, promotional messages, transactional messages and OTP. You can use all of these services to improve your E-Commerce business model.
WhatsApp API
The WhatsApp Business API Services by Mtalkz helps E-Commerce companies quickly reach out to their customers by integrating their operations on this popular app.
Voice
Mtalkz’s Voice Messaging Services include Outbound Dialling, Inbound Dialling, Number Masking, Missed Call, Voice SMS and IVR. E-Commerce businesses can use intelligent and personalised voice services to broadcast messages to the masses.
You can market your brand and its products and services using Mtalkz’s Email Marketing services. E-Commerce businesses can create, send and manage Email delivery systems using Mtalkz’s innovative API and interface.
Conversational AI Chatbots
The usage of conversational AI-powered chatbots for your E-Commerce business would enable you to have regular and personalised conversations with your customers to enhance their engagement.
IVR System
Explore how an intelligent IVR system can empower your call centre agents to handle more calls efficiently and effectively, while increasing the satisfaction level of your customers.
Why Mtalkz?
Scalability
Mtalkz offers a lot of scalability in its services. The services are quite flexible by nature and will easily adapt to the expansion of your E-Commerce enterprise. They are ideal for modern and competitive business environments.
Global Coverage
Another reason why opting for Mtalkz is a good choice for your E-Commerce business is that its global aggregator partnerships enable you to engage with customers all over the world.
Ease of integration
Mtalkz’s services are quite user-friendly and can also be easily integrated into your E-Commerce business infrastructure. They can also be easily accessed once the integration is complete.
High delivery rates
Mtalkz’s high throughput systems ensure speedy delivery rates. They can even prioritise the urgent and most critical traffic.
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Bulk SMS Service For Logistics Industry – FAQ
Yes, you can integrate our API’s with any system. Visit https://msg.mtalkz.com to create a free account and test the API’s
Yes, you can send promotional offers both via an API and via a web panel upload. You can use multiple automation options including vernacular options.
Sending WhatsApp notifications for Automobile through WhatsApp is now easy. Choose from our subscription plan on Whatsapp Business API page and start sending the messages.
