Build a scalable and customizable voice experience with our APIs and add features like IVR, transcription, and speech recognition.
Interactive customer engagement begins when the customer can know more about your business. Voice SMS services gives you an option to inform your customers about your business, products, services, offers through voice platform that can be customised totally depending on your needs.
Mtalkz’s offers a suite of intelligent and personalised voice services that helps you elevate your customer experience. Our voice messaging services include Outbound Dialing, Inbound Dialing, Number Masking, Missed Call, Voice SMS and IVR. Built to drive faster engagements, our voice services are backed by strong technology and infrastructure that are reliable and scalable for your growing needs.
Voice services have exponentially grown in popularity over the recent years. With help of Mtalkz, you can leverage speech recognition technology to enable users to interact with your brand seamlessly. We empower businesses with best-in-class voice services that are efficient, more ‘human-like’ and ‘personalized’ in nature than any other form of the user connection.
Enhance Customer Engagement with Our Voice Solutions
Ensure 100% OTP delivery by configuring Voice SMS as 2FA fallback mechanism, reducing failures and drop-offs.
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Ensure delivery of 99% of messages within 15 seconds and secure logins for your customer, websites and applications.
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Build flexible inbound services for your customers to improve your brand image and time to action.
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An ideal and convenient service for customers to create pull service demand, participate in polls, voice their opinions and get e-KYC.
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Deliver your campaign with pre-recorded messages and see your conversion score boost up.
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A Perfect Tool for Online Marketplaces to connect customers or businesses with each other ensuring security and data privacy.
Learn MoreExclusive Benefits of Partnering with Mtalkz for Voice Services
Leverage business communications by building conversation in the different languages, breaking the region barrier and reaching wider audiences
Create voice solutions in multiple languages without any complexity and run your marketing campaigns for diversified customer base.
Create efficient workflows with robust control that help to increase overall customer satisfaction and minimizes your operational costs.
Access our safe and secure services that integrate with your system with ease without creating any friction for your business.
Amazing traffic and route management with multiple channels for delivery of your messages.
Smart APIs to manage inbound & bullk voice calls with end-to-end customer interactions and feedback.
Extremely relevant for knowing your customers and improving your customer experience by giving them the flexibility and ease to connect with you.
Voice, SMS, and call channels are essential in today’s AI-driven search landscape.
Users now search in conversational language. Optimizing for voice helps businesses rank for natural, intent-based queries and local searches.
AI-powered search results prioritize quick actions. Click-to-call and SMS options reduce friction and increase conversions directly from search.
Fast responses through calls and SMS improve user experience, boosting trust, engagement, and SEO performance.
On mobile, users prefer calling or texting over filling out forms. These channels shorten the path from discovery to action.
Choose the perfect plan for your communication needs
Basic IVR solution
Features
Enhanced IVR features
Features
Premium IVR package
Features
All plans include access to our API, documentation, and basic support.
Need a custom plan? Contact our sales team for volume-based pricing.
It’s been a great experience for me in terms of SMS delivery and seeing the analytics part of the campaign. The best thing which I love is the support in getting template approval.
Mtalkz is one of the best companies available in the market for DLT services. The process is smooth and hassle-free.
Very approachable and always going the extra mile to help you in the best possible way. Would definitely recommend Mtalkz over the other options available in the market.
Everything you need to know about our services. Can't find the answer you're looking for? Contact our support team
IVR (Interactive Voice Response) allows users to interact with automated voice systems using keypad inputs or voice commands for support and queries.
Every company looks for an environment where they can grow and sustain while gauging their capability without losing their investment.
FLEXIBILITY: – In today’s world, everyone is busy and try to utilize their time in beneficial ways. Voice Broadcasting gives the flexibility to those people who prefer to read the messages than taking calls.
VERSATALITY: – It is quite beneficial when it comes to a large group or associations. Be it Schools, Universities, Teams, Government agencies, Healthcare, and Banking, it is becoming appropriate for all kind of trade houses.
PERSONAL TOUCH: – This service gives the privilege to the users to send the text messages in their own personalized way.
LEAD GENERATION: – It is very significant to connect with the target customers who could turn out to be a prospect lead for the business.
SURVEYS AND FEEDBACKS: – When it comes to raising funds, organizing conferences, and creating social awareness among the multitude, Voice Broadcasting service helps to improve the businesses and make it productive for the future aspect.
A bulk voice call is a form of communication where a recorded voice message is delivered to a large number of recipients simultaneously. The recipients receive the voice message on their landlines or mobile phones. This method is commonly used for marketing campaigns, political campaigns, notifications, alerts, and reminders. The goal of a bulk voice call is to reach a large audience in a short amount of time with a pre-recorded message.
Sending Voice text message is easy. For sending peer to peer messages one can send using MMS or social applications like Whatsapp. However, if you need to send Voice text messages in bulk or in an automated fashion you will need to take services from a SAAS provider like Mtalkz which provides Bulk Voice SMS service.
Sending bulk voice calls, also known as voice broadcasting, is a process where a pre-recorded voice message is sent to a large number of recipients simultaneously.
To send a bulk voice call, you will need a bulk voice call service provider such as Mtalkz. You can record your voice message and upload it to the service provider’s platform. Then, you can upload a list of recipient phone numbers and schedule the voice call. The service provider will then make the voice calls to the recipient’s numbers and play the pre-recorded voice message.
Voice SMS is a communication method where pre-recorded voice messages are sent to users via automated calls instead of text messages.
Voice SMS works by uploading a recorded message and sending it through automated dialing systems (OBD/IVR), delivering calls to multiple users instantly.
Voice SMS offers high engagement, better reach in rural areas, personalized communication, and instant delivery, making it effective for alerts and promotions.
SMS sends text messages, while voice SMS delivers recorded voice calls, making it more engaging and easier for users who prefer audio communication.
Voice SMS is widely used for reminders, OTP alerts, customer notifications, marketing campaigns, surveys, and political or emergency announcements.
Yes, voice SMS is highly effective in India due to diverse language preferences and accessibility, especially in regions where text literacy is lower.
Yes, modern voice SMS providers like Mtalkz offer APIs to automate calls, integrate with apps, and manage large-scale communication efficiently.
IVR (Interactive Voice Response) allows users to interact with automated voice systems using keypad inputs or voice commands for support and queries.
