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Where Do Education Industries Face Communication Gaps?

Communication gaps directly impact enrollment numbers and student retention, whether it is about admission inquiries or fee reminders.

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Virtual Learning Support
Fee Reminders and Payment Notifications
Student Engagement and Retention
Parental Communication & Course Promotions
Bulk SMS, WhatsApp, RCS, Truecaller service provider

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Atomberg
CERTIN-Certified
Credmudra
AWS
NADL
MAX
YatriBiz
InstaAstro

Results we've helped our clients achieve

1B+

Messages Sent Daily

Reliable delivery worldwide

99%

Uptime Percentage

Enterprise-grade reliability

500+

Man Hours Saved

Monthly automation benefits

2,000+

Happy Customers

Across various industries

20%

Cost Reduction

Average savings for clients

Mtalkz WhatsApp Solution for the Education Sector

Solutions

Course Announcements Share updates on new courses, programs, or specializations with engaging messages and direct enrollment links.

Educational Resources Distribute learning materials such as study guides, instructional videos, and articles through WhatsApp for easy access.

Admissions Assistance Provide round-the-clock support for queries related to admissions, course details, and academic counseling through automated WhatsApp chatbots.

Mtalkz RCS Solution for the Education Sector

Solutions

Timely Reminders Send rich media notifications for assignment deadlines, exam schedules, and other academic milestones with actionable buttons.

Interactive Enrollments Enable direct course registrations and enrollments through interactive RCS forms, offering real-time confirmations.

Student Progress Updates Share personalized progress reports with visuals, comparative performance stats, and suggestions for improvement.

Mtalkz SMS Solution for the Education Sector

Solutions

Account Activity Notifications Alert students about login attempts, password changes, or profile updates for added security.

Exam and Results Notifications Keep students informed about exam schedules, results, and any changes through instant SMS updates.

Emergency Alerts Provide real-time updates on school closures, safety announcements, or unforeseen emergencies to keep students and parents informed.

Mtalkz Voice Solutions for the Education Sector

Solutions

Course Information Navigation Use IVR Systems to guide prospective students through available courses, application statuses , and registration processes .

Event and Deadline Notifications Send automated voice updates on schedule changes, new program launches, and approaching deadlines.

Feedback Collection Conduct voice-based surveys to gather insights on course quality, faculty, and student satisfaction, supporting continuous improvement.

Mtalkz Email Solution for the Education Sector

Solutions

Detailed Course Information Share comprehensive course catalogs, program brochures, and application guidelines via email.

Personalized Learning Plans Provide students with tailored progress reports, performance insights, and study recommendations.

Academic Updates Share fee reminders, exam schedules, and academic calendars with direct links to relevant portals and resources.

Email Solution for the Education Sector

Where Do Education Industries Face Communication Gaps?

Communication gaps directly impact enrollment numbers and student retention, whether it is about admission inquiries or fee reminders.

Slow follow-ups

When students or parents do not get a quick reply to their queries, they may move to another school, college, or course.

Forgets payment dates

When you forget to send fee reminders to parents or students, they may forget the due date and make payments late.

Delayed important alert

Sending late updates to students about exam dates, admit cards, results, attendance, transport, and school notices results in a huge communication blockage.

No automation

Manually sending the same reminders and updates again and again takes a lot of time of your teachers, counselors, and admin teams.

Low student engagement

When you forget to send regular learning reminders, online learners may stop using the platform or forget to continue their lessons.

Difficult reaching busy parents

Limited or no reach to busy parents makes it difficult to track their students’ progress and stay updated.

What Types of Education Businesses Do We Handle At Mtalkz?

K-12 Schools

Ensure strong communication with parents and guardians on topics including attendance, school transport, fees, PTMs, homework, holidays, and important school alerts.

Colleges & Universities

Manage admission inquiries, document collection, counseling, campus visits, fee payments, exam updates, results, and placement notices.

Coaching & Test-Prep

Address inquiries across multiple branches and batches, with a strong focus on faster responses, enrollment, fee reminders, and batch updates.

EdTech & Online Platforms

Use automated communication for learner onboarding, course updates, engagement nudges, subscription renewals, and re-engagement.

Study-Abroad Consultants

Manage student journeys with regular communication around counseling appointments, document deadlines, visa processes, and follow-ups.

School ERP Providers

Embed messaging into their platforms to help schools automate communication at scale, with approved templates and controlled message delivery.

How Do We Engage Students at Every Stage at Mtalkz?

CASE 01

Lead captured via WhatsApp and guided by quick response

Problem: Slow or no replies to admission inquiries can lead to lost students and lower enrollments.

Mtalkz Strategies

  • Integrate WhatsApp Business API to capture inquiries from ads and website forms.
  • Automate communication with an instant bot greeting for students and parents.
  • Send brochures, prospectuses, fee details, and course information using RCS.
  • Send a short SMS with the inquiry link.

Channels: WhatsApp API, RCS, SMS

Outcome: Captured more leads, answered inquiries faster, and increased enrollment.

CASE 02

Automated fee, exam, attendance, and parent updates

Problem: Manual reminders cause late fee payments and make students miss important updates.

Mtalkz Strategies

  • Set up an AI Agent for general queries related to cut-offs, eligibility, and fees 24/7.
  • Enable the AI Agent to reply to students in the local language.
  • Send RCS messages to share prospectuses and fee structures.
  • Share necessary info through email.

Channels: WhatsApp API, RCS, Email

Outcome: Reduced waiting time for inquiries and gave information instantly.

CASE 03

Student retention through renewal and engagement reminders

Problem: Students may stop learning, forget to renew, or leave a course early.

Mtalkz Strategies

  • Integrate WhatsApp API to share renewal reminders and learning updates.
  • Send SMS to share important renewal reminders before the course ends.
  • Use email to share detailed course updates and student success stories.
  • Use IVR/Voice to follow up with students.

Channels: WhatsApp API, SMS, Email, Voice

Outcome: Kept students engaged, increased renewals, and reduced drop-offs.

Why Is WhatsApp Business API a Must for EdTech?

80%
Most preferred platform for updates
80% of students prefer WhatsApp to receive updates
40-50%
Better Fee collection
Improvement in fee collection after automation
80%
Less manual work for admissions
80% of admission queries are handled by an AI agent
3x
Faster student responses
WhatsApp can improve response rate by up to 3 times

How Do We Keep Education Communication Compliant?

✓

DPDP Act 2023 To protect students’ and parents’ digital personal data.

✓

TRAI / DLT To follow rules for sending regulated SMS and commercial communications.

✓

WhatsApp Business Policies To use approved message templates for communication via WhatsApp.

Fallback Capabilities

Reliable Messaging with Seamless Fallback Mechanism.

Ensure your messages always reach your audience with our advanced fallback capabilities. When SMS messages encounter delivery issues, they automatically switch to RCS, WhatsApp, or even voice calls, guaranteeing continuous communication.

 

Fallback Capabilities

Why do Education & EdTech sectors choose Mtalkz

📈

Unlock 30% Savings with Cost Takeout Strategies

Our consultancy-based approach optimizes spend by using template improvements & selecting the best channels ensuring cost savings.

💲

The Price Advantage: Spend up to 20% Less

Our platform delivers immediate value with up to 20% cost reduction from day one.

🚀

More Features over any other Platform

We offer a high-performance platform with advanced UI, API suite, and integrations, surpassing industry standards.

📞

Help at Your Fingertips: Responsive Support, 24/7

We trust our employees, whose dedication ensures an exceptional experience for enterprise needs

🧩

Everything You Need, All in One Place

Our services include SMS, WhatsApp, RCS, Truecaller, Voice, IVR, automation, and email. We offer comprehensive messaging solutions,

🤝🏽

X Channel Complimentary onboardings

Onboard with us and enjoy complimentary onboarding for other channels. Plus, receive free credits and up to 5% additional savings.

The Mtalkz Advantage Add-ons

Unlock Exclusive Add-ons for Seamless Communication

WhatsApp-based CRM

With our WhatsApp-powered CRM, you can streamline your workflow, boost productivity, and provide unparalleled customer service – all from the convenience of your smartphone

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Free DLT Onboarding

Ensure Regulatory Compliance by Registering Your Business on DLT Platform for Commercial Messaging. Benefit from Streamlined DLT Registration for Effortless Compliance..

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Get 50,000 SMS Free

Unlock the power of effective communication with our exclusive offer! Get a complimentary 1000 Free SMS Credits when you invest in any of our dynamic plans.

Know More

Experience Our Live Demo and Instant Onboarding!

Elevate Your Business Game with Mtalkz – Where Growth Meets Connectivity!

Live demo

What People Say About Us

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uFaber

@Akshay Jain

Mtalkz is one of the best companies available in the market for DLT services. The process is smooth and hassle-free.

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VCreate IT

@Manish C.

Exciting range of solutions and services at one place.

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KnackIt

@Pranjal Kumar

Superb services by Mtalkz. We have been using Mtalkz for around a year and have hardly had any issues during this time.

FAQs

Everything you need to know about our services. Can't find the answer you're looking for? Contact our support team

⚡Services

What is the use of bulk SMS for School?

Bulk sms can be used to send messages to multiple parents at once with a single click. Parents of hundreds and even thousands of students can be informed in one go regarding school updates.

How can I send bulk SMS to students?

Bulk SMS to students can be sent as reminders of different events, Important announcements, attendance schedules, or holiday homework updates.

How do I send WhatsApp for Student or Teacher notification?

Sending WhatsApp notifications for Automobile through WhatsApp is now easy. Choose from our subscription plans on the WhatsApp Business API page and start sending messages.

How can WhatsApp solutions benefit the education sector?

WhatsApp solutions streamline communication by providing real-time updates on admissions, courses, and academic counseling. They also help institutions share study materials and offer quick support for student queries, enhancing the overall learning experience.

What types of notifications can educational institutions send via SMS?

Institutions can send SMS notifications for account activities, exam schedules, results, urgent alerts like school closures, and other time-sensitive updates to ensure students and parents stay informed.

How does RCS messaging enhance student engagement?

RCS messages support rich media formats, allowing institutions to send interactive forms, progress updates, assignment reminders, and engaging content with visuals and action buttons. This makes communication more dynamic and effective compared to traditional SMS.

How can voice solutions improve student support?

Voice solutions like IVR systems allow prospective students to explore courses and application statuses, while automated calls provide real-time updates on deadlines and schedule changes. Voice surveys can also collect feedback to improve learning outcomes.

How do email solutions help in educational communication?

Email solutions are perfect for detailed communication, such as sharing course catalogs, personalized progress reports, event invitations, and academic updates. They ensure students receive all essential information in an organized manner.

Can these solutions integrate with EdTech platforms or LMS systems?

Yes, these communication solutions can seamlessly integrate with Learning Management Systems (LMS) or other EdTech platforms. This ensures automated workflows, real-time updates, and a unified communication experience for students and educators.

How secure are these communication channels for sharing sensitive data?

Our communication platforms prioritize data security, employing end-to-end encryption, secure APIs, and compliance with privacy regulations like GDPR to safeguard sensitive academic and personal informationPIs, and compliance with privacy regulations like GDPR to safeguard sensitive academic and personal information.

Can these tools be used for promoting webinars or workshops?

Absolutely! WhatsApp, RCS, email, and SMS can be used to promote events like webinars, workshops, and career guidance sessions. They allow for tailored messaging, interactive invitations, and reminders to ensure maximum participation.

How can these messaging solutions improve admissions and enrollments?

Through WhatsApp chatbots, RCS interactive forms, and personalized emails, institutions can provide instant responses to admission queries, guide students through the enrollment process, and send timely reminders about application deadlines.

Bulk sms can be used to send messages to multiple parents at once with a single click. Parents of hundreds and even thousands of students can be informed in one go regarding school updates.

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