A Leading Event Marketing Agency Reached And Converted Customers 5X Faster

See how Mtalkz helped a leading event marketing agency increased customer retention by 50%, improved customer engagement by 5X, and saved 20% in costs compared to traditional sales calls.

A Leading Event Marketing Agency Reached And Converted Customers 5X Faster
Published: 3/22/2025

Summary

See how Mtalkz helped a leading event marketing agency increased customer retention by 50%, improved customer engagement by 5X, and saved 20% in costs compared to traditional sales calls.

Challenges

Decline in customer engagement

Low customer retention rates

Lack of personalized connection with the customers

Solutions

Simplified contact management

Streamlined WhatsApp API for event updates and promotions

Streamlined message automation and scheduling to drive sustainable growth

Simplified contact management

Success Metrics

20%

Cost savings as compared to traditional calling by a sales executive

5x

Improved CX & Customer Engagement

50%

Increase in Customer Rentention

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