Summary
See how Mtalkz helped a leading event marketing agency increased customer retention by 50%, improved customer engagement by 5X, and saved 20% in costs compared to traditional sales calls.
Challenges
Decline in customer engagement
Low customer retention rates
Lack of personalized connection with the customers
Solutions
Simplified contact management
Streamlined WhatsApp API for event updates and promotions
Streamlined message automation and scheduling to drive sustainable growth
Simplified contact management
Success Metrics
20%
Cost savings as compared to traditional calling by a sales executive
5x
Improved CX & Customer Engagement
50%
