List of RCS Solution Providers in India Offering APIs, Analytics, and Verified Business Senders
Abhishek Prakash
•Strategic sales leader with deep focus on customer relationship building and revenue growth. With over two decades of experience at corporates like IBM, Bharti Airtel, and Reliance Jio, driving excellence in enterprise profitability and competitive advantage.
Rich Communication Services (RCS) is revolutionising the way businesses communicate with customers. Unlike traditional SMS, RCS enables brands to send interactive messages with images, videos, buttons, and more — all verified and secure. In India, a number of RCS solution providers now offer complete platforms that include APIs for integration, advanced analytics for campaign tracking, and verified business sender IDs for brand trust.
This article lists the leading RCS solution providers in India, explains what makes them stand out, and highlights how businesses can choose the right partner to enhance engagement and ROI.
Understanding RCS Solutions in India
RCS (Rich Communication Services) is the next evolution of mobile messaging. It transforms basic text communication into an immersive experience with branded, interactive messages. Indian enterprises are rapidly adopting RCS to deliver promotional messages, transactional alerts, and customer engagement campaigns.
The key features that define a good RCS provider include:
- API Integration: Enables seamless integration with CRM and marketing platforms.
- Analytics: Provides real-time tracking, message delivery reports, and engagement metrics.
- Verified Business Senders: Adds authenticity with a verified brand name and logo.
When selecting a provider, businesses should consider scalability, delivery rates, customer support, and integration flexibility.
Top RCS Solution Providers in India Offering APIs, Analytics, and Verified Business Senders
Below are some of the most trusted RCS messaging solution providers in India that empower brands with reliable communication technology.
1. Mtalkz
Mtalkz is one of India’s most recognised names in enterprise messaging. It offers robust RCS solutions with APIs, advanced analytics, and verified sender IDs. Mtalkz helps businesses deliver interactive messages that improve conversions and brand visibility.
The platform also provides multi-channel capabilities including SMS, WhatsApp Business API, and email marketing — making it a one-stop solution for customer engagement. Mtalkz ensures secure, scalable, and high-performance RCS communication suitable for enterprises and startups alike.
In addition, Mtalkz is known for being a bulk SMS service provider in Mumbai, serving numerous brands with reliable and fast delivery.
2. Route Mobile
Route Mobile is another leading Indian RCS provider offering comprehensive messaging APIs. It enables enterprises to create conversational experiences, use AI-powered chatbots, and access detailed campaign analytics. Route Mobile also ensures verified sender authentication to maintain brand trust.
3. Tanla Platforms (Gupshup & Trubloq)
Tanla Platforms, along with its Gupshup and Trubloq solutions, provides end-to-end RCS messaging support. Their solutions come with API integration, real-time reporting, and robust fraud prevention systems. Gupshup’s intelligent chatbot integrations make it ideal for large-scale enterprise communication.
4. Infobip
Infobip offers an omnichannel messaging suite with strong RCS capabilities. It provides global connectivity, detailed analytics, and a secure verified business sender feature. Its platform is known for flexibility and easy integration with existing business systems.
5. Karix Mobile
Karix Mobile’s RCS platform supports API-driven messaging and advanced analytics for tracking performance. The company also provides verified sender options and chatbot integration for seamless customer communication experiences.
6. ACL Mobile (A Tata Communications Company)
ACL Mobile offers API-based RCS solutions that help enterprises create interactive mobile messaging campaigns. Their platform provides analytics dashboards, automated workflows, and verified sender support for enterprises looking for reliable delivery and compliance.
7. ValueFirst
ValueFirst provides a unified RCS platform with APIs, campaign management tools, and analytics. Their RCS solutions focus on enhancing customer engagement and personalization while maintaining brand credibility with verified sender IDs.
Why Businesses are Choosing RCS Messaging
RCS messaging bridges the gap between traditional SMS and modern digital communication. Businesses prefer RCS because it enhances customer engagement while maintaining the simplicity and reach of text messaging.
Key Benefits:
- Verified Sender ID: Builds brand credibility.
- Interactive Content: Enables buttons, images, and videos within messages.
- Rich Analytics: Helps measure engagement and conversion.
- API Integration: Automates and customises campaigns easily.
For example, an organisation that already uses Mtalkz for SMS can easily integrate its best bulk SMS service provider in India package with RCS for more interactive and engaging messaging.
Choosing the Right RCS Solution Provider
Selecting the right partner depends on business size, target audience, and technical infrastructure. Here are some factors to consider:
- API Flexibility: Ensure the provider’s APIs are easy to integrate and support all major CRMs.
- Analytics Capability: Choose a provider that offers advanced tracking and data visualisation.
- Verified Business Sender Support: Your provider should be certified to offer verified business messaging.
- Scalability: Select a platform that can handle growing volumes of messages.
- Customer Support: Reliable after-sales support is crucial for smooth operations.
Businesses in South India often prefer Mtalkz as their trusted bulk SMS service provider in Bangalore for its reliability and prompt customer assistance, ensuring consistent delivery of RCS and SMS campaigns.
Integrating RCS with Bulk SMS for Maximum Impact
Integrating RCS with traditional bulk SMS can boost engagement while retaining cost-effectiveness. Brands that already use bulk SMS international messaging can enhance customer communication globally by adding RCS for verified and interactive experiences.
This integration ensures customers receive high-quality messages, regardless of their device compatibility.
The Future of RCS in India
With increasing smartphone penetration and the adoption of verified business messaging, RCS is set to dominate India’s enterprise communication market. Brands using RCS today are already seeing higher open rates and deeper engagement.
As 5G and AI technologies evolve, RCS will further enable personalised, real-time, and visually rich messaging that drives customer loyalty.
Final Thoughts
RCS messaging is redefining business communication in India. Choosing the right provider ensures you stay ahead with secure, interactive, and brand-rich customer engagement.
If you are looking for an advanced, reliable, and scalable solution for RCS, bulk SMS, and omnichannel communication, Mtalkz is the right partner. Their robust APIs, analytics, and verified sender options make them one of the most trusted communication technology partners for Indian enterprises.
Contact Mtalkz today to transform your customer communication experience.
Frequently Asked Questions (FAQs)
1. What is an RCS solution provider?
An RCS solution provider offers platforms for sending interactive and branded messages to customers through mobile networks.
2. How do APIs help in RCS messaging?
APIs allow businesses to integrate RCS messaging with their software and automate communication workflows.
3. What are verified business senders?
Verified business senders are authenticated brand profiles that add trust by showing the business name and logo in messages.
4. Is RCS better than SMS?
Yes, RCS provides more features such as rich media, buttons, and verified branding compared to standard SMS.
5. Can RCS be integrated with CRM systems?
Yes, most RCS providers offer APIs that allow seamless integration with CRMs and marketing tools.
6. Which industries benefit from RCS messaging?
Retail, banking, education, healthcare, and e-commerce sectors benefit significantly from RCS due to its interactive nature.
7. Do RCS messages work internationally?
Yes, with providers like Mtalkz, businesses can send RCS messages to international users based on carrier compatibility.
8. How can I start using RCS for my business?
You can contact a trusted provider like Mtalkz to get APIs, verified sender setup, and analytics tools.