How a leading NBFC in India reduced their communication costs by 10%

Discover how a leading NBFC in India partnered with Mtalkz to achieve a 10% reduction in communication costs and a 15% increase in message delivery rates. Optimize your outreach and save money with Mtalkz.

How a leading NBFC in India reduced their communication costs by 10%
Published: 3/29/2025

Summary

Discover how a leading NBFC in India partnered with Mtalkz to achieve a 10% reduction in communication costs and a 15% increase in message delivery rates. Optimize your outreach and save money with Mtalkz.

Challenges

High messaging costs

Poor SMS delivery, delay, and failure of OTP messages

Lack of appropriate support and assistance from their previous vendor

Solutions

10% reduction in communication costs

Enhanced the SMS delivery by 15%

Increased Operational Efficiency

Dedicated Direct 24X7 Support

Achieved better compliance with industry regulations

Success Metrics

10%

Reduction in Communication Cost

15%

Enhanced Message Delivery rate

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