How an Logistics Leader Achieved 40% Cost Savings and Enhanced Operations through Automation

Discover how a logistics leader achieved 40% cost savings, improved efficiency, and a smoother customer experience with Mtalkz. Enjoy 2X customer engagement through multi-language messaging.

How an Logistics Leader Achieved 40% Cost Savings and Enhanced Operations through Automation
Published: 3/29/2025

Summary

Discover how a logistics leader achieved 40% cost savings, improved efficiency, and a smoother customer experience with Mtalkz. Enjoy 2X customer engagement through multi-language messaging.

Challenges

Low SMS Delivery Percentage

Delayed OTP Deliveries

Difficulty in launching high-volume campaigns

Limitations while running multilingual campaigns

Lack of Real-time Reporting

Limited Support Hours

Solutions

Enhanced SMS Delivery Percentage

Streamlined Multilingual Campaigns

Improved & Direct Support

Real-time Reporting

Efficient Handling of High-Volume Campaigns

Secure OTP Generation and Validation API

Success Metrics

30%+

Increase in SMS delivery rates

19%

Improvement in Delivery Rates

500+

Man Hours saved per year via bulk upload, multilingual campaigns, and reporting features

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