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Case Study

How a leading NBFC in India reduced their communication costs by 10%

Challenges Faced

  • High messaging costs
  • Poor SMS delivery, delay, and failure of OTP messages
  • Lack of appropriate support and assistance from their previous vendor

Solution

  1. 10% reduction in communication costs
  2. Enhanced the SMS delivery by 15%
  3. Increased Operational Efficiency
  4. Dedicated Direct 24X7 Support
  5. Achieved better compliance with industry regulations
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